A clean, modern admin workspace for resolving ISP subscriber issues faster.
Bring subscriber lookups, service health, billing context, outage awareness, and ticket creation into one intentional flow for your internal team.
Speed up triage, reduce handle time, and keep context intact through the whole ticket journey.
Bright surfaces, soft cards, crisp typography, and clear status color so the interface feels fast and calm.
Purpose-built for agents, NOC teams, and operations leads working inside the admin environment.
The support workbench
A focused end-to-end slice where agents can find a subscriber, inspect service and billing signals, spot outage impact, and create a support ticket without jumping across CRUD screens.
Search by account number, name, email, or phone to start every call with the right customer context.
Review service status, billing health, recent events, and linked outages before deciding what to do next.
Open a support ticket and route the issue into the queue while everything is still visible on one page.
All the right signals in one operational view
You already have secure CRUD and RBAC under the hood. The product lift comes from layering the first real support workflow on top of that foundation.
Subscriber 360
Let agents see account status, plan details, service health, and billing risk from one context-rich screen.
Ticket coordination
Create and route tickets without leaving the subscriber workflow, so resolution notes stay crisp and actionable.
Outage awareness
Surface active outages and maintenance context while support conversations happen to prevent duplicate troubleshooting.